Developing intercultural awareness using digital storytelling | Culture and communication in digital worlds

Author(s): Sandra P. M. Ribeiro

Year of publication: 2016

Keywords: Digital storytelling, Intercultural awareness, Higher education, Student engagement, Technology-enhanced learning

Methodology/Sample: Case study/140 students

Reference: Ribeiro, S. (2016). Developing intercultural awareness using digital storytelling. Language and Intercultural Communication, 16(1), 69-82. https://doi.org/10.1080/14708477.2015.1113752

Abstract

Higher Education mirrors the shifting nature of society and work. Mobility may provide unparalleled learning opportunities for all stakeholders; however, in order to live and work in plural societies as socially responsible and intercultural knowledgeable citizens, intercultural awareness and intercultural communication skills need to be mastered. In parallel, the relevance of a digital agenda and the studies that attest to the positive student engagement brought about by the inclusion of information and communication technologies (ICT) across all grade levels push educators to seek and incorporate technology-based learning and teaching strategies. Digital Storytelling was implemented in an undergraduate degree in Business Communication, where students discuss and reflect on key issues in Intercultural Communication. Our case study draws on the qualitative analysis of a questionnaire, which intended to understand student perceptions regarding an assignment where they are asked to create Digital Stories and consider on the their own reflection process regarding intercultural differences and communicating across cultures. Our analysis of the 140 questionnaires revealed that Digital Storytelling was able to engage students in a serious and productive debate revolving around technology-enhanced learning and cultural differences, empowering them to construct new personal and group meanings and improve their intercultural awareness.

> Summary

The paper explores Digital Storytelling (DS) in higher education, emphasizing its role in enhancing intercultural communication skills.
It highlights the positive impact of ICT on student engagement and learning opportunities.
Students create Digital Stories to reflect on intercultural differences and communication.
The study analyzes student perceptions through questionnaires, revealing insights into their learning experiences.
Overall, DS fosters reflection and discussion on cultural awareness among students.

> Problem statement

The paper discusses the need for intercultural awareness and communication skills in higher education for socially responsible citizenship.
It highlights students’ lack of understanding regarding copyright issues when using digital content.
Students express anxiety about creating Digital Stories, feeling unprepared compared to traditional assignments.
The study reveals challenges in engaging students with intercultural communication topics through Digital Storytelling.

> Methods used

The paper employs a case study approach to explore Digital Storytelling in higher education contexts.
Qualitative analysis of 140 open-ended questionnaires was conducted to gather student perceptions.
Students participated in group activities, creating Digital Stories based on intercultural communication issues.
The study focused on understanding students’ reflections on their intercultural experiences and digital literacy issues.
The research emphasizes the importance of technology-enhanced learning and cultural awareness.

> Practical implications

The study emphasizes the importance of intercultural awareness for students in diverse societies.
Digital Storytelling enhances student engagement and reflection on cultural differences.
Educators are encouraged to incorporate technology-based strategies in teaching.
Students reported increased comfort discussing cultural identity after the assignment.
The assignment fosters peer learning and sharing of perspectives among students.
Awareness of digital literacy issues, such as copyright, is crucial for students.